One of the most important lessons I have learned over the course of my career is that timing is among the most important variables in crisis management, a fact that has become even more relevant with the introduction of the internet and social media.
Thirty Years in Ten Lessons — Lesson #3 : Conducting the Media Interview
Thirty Years in Ten Lessons — Lesson #2 : Finding the Story
Very often a public relations effort, such pitching a profile story or a contributed column, is the catalyst for a client to discern what their story really is. Since launching Nina Dietrich, L.L.C. 30 years ago, I have learned a few things about how to get at the story and help clients best tell theirs.
Thirty Years in Ten Lessons — Lesson #1: The Client-Agency Partnership
Strong client–agency relationships are the bedrock of a successful PR initiative. At their core are honesty, transparency, and the willingness to communicate openly—even when the conversation is uncomfortable. I truly believe that one of the most important responsibilities we have as an agency is to tell our clients what they need to hear, not just what they want to hear. Our counsel is the value we bring.
Thirty Years in Ten Lessons
Our three decades in this business have taught us how to adapt and expand our capabilities in an ever-evolving business and media environment. What better way to celebrate this milestone than to share with you the most important lessons we've learned in our series we’re calling “Thirty (Years) in 10 (Lessons)".

