2026

Thirty Years in Ten Lessons — Lesson #1: The Client-Agency Partnership

Thirty Years in Ten Lessons — Lesson #1: The Client-Agency Partnership

Strong client–agency relationships are the bedrock of a successful PR initiative. At their core are honesty, transparency, and the willingness to communicate openly—even when the conversation is uncomfortable. I truly believe that one of the most important responsibilities we have as an agency is to tell our clients what they need to hear, not just what they want to hear. Our counsel is the value we bring.